Integrating systems is crucial for companies to have a complete and updated view of information, which helps avoid errors and rework. However, many organizations are hesitant to invest in this area due to the high costs involved.
According to a study by Gartner, companies spend on average 10 to 15% of their IT budget on system integrations. Mulesoft reports that this figure can reach up to 35% of the annual budget. This value can vary depending on the complexity of the systems involved and the technical challenges of integration.
Despite representing a significant portion of companies’ IT budgets, investing in integrations is essential for digital transformation and to ensure competitiveness in the current market. Moreover, Gartner points out that the lack of integration can result in issues such as poor data quality, inefficient processes, and difficulties in strategic decision-making.
Therefore, it is important for companies to carefully assess the cost-benefit of system integrations and seek more efficient and automated solutions, such as using integration platforms and APIs to facilitate communication between systems.
References:
Gartner. “Survey Analysis: How Much Does It Cost to Integrate Applications?” 2018.
Gartner. “Top Strategic Technology Trends for 2021.” 2020.
Reference: MuleSoft. Connectivity benchmark report. 2020.
